CLUSTER CONTEMPORARY JEWELLERY FAIR 28-30 NOV. 2025 SWISS CHURCH LONDON - ADVANCE LAB

Terms and conditions

1. LEGAL NOTICE


Business Name: Advance Lab
Legal Status: Individual Entrepreneur (Micro-entrepreneur)
Owner/Director: Luc Nijman
SIREN Number: 904 713 260
VAT: TVA non applicable – art. 293 B CGI
Email: [email protected]


Website Hosting:




Platform: Big Cartel LLC, USA


Domain: IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany



2. GENERAL TERMS AND CONDITIONS OF SALE


Article 2.1 - Purpose and Scope


These General Terms and Conditions of Sale apply to all orders placed on the Advance Lab website. They govern the contractual relationship between Advance Lab (the "Seller") and any purchaser (the "Customer"). By placing an order, the Customer accepts these Terms in their entirety.


Article 2.2 - Products and Services


Advance Lab specializes in the sale of accessories and jewelry through our online store.


Article 2.3 - Orders


Order Process:




Select desired products and add to cart


Verify cart contents and customer information


Choose delivery method and complete payment


Receive order confirmation by email




Order Acceptance: We reserve the right to refuse or cancel orders for legitimate reasons including product unavailability, pricing errors, or suspected fraudulent activity.


Article 2.4 - Prices and Payment




All prices are in Euros (€) and include applicable taxes


Payment required in full at time of order


Prices may change without notice but won't affect confirmed orders


Accepted payment methods are displayed during checkout



Article 2.5 - Delivery Worldwide


Delivery Times (shipping only, excluding order processing):




France: 10 business days


Europe: 15 business days


Rest of World: 20 business days


Carriers: We use appropriate carriers based on destination to ensure reliable delivery.


Risk Transfer: Ownership and risk transfer to Customer upon delivery confirmation.


Article 2.6 - Right of Withdrawal (EU Consumers)


EU consumers have 14 days from receipt to return products without penalty. Products must be in original condition and packaging. Custom items cannot be returned unless defective. Return shipping costs borne by Customer unless product is defective.


Article 2.7 - Warranties and Liability


Products are covered by legal warranties against defects and non-conformity per French Consumer Code. Our liability is limited to the purchase price. We are not liable for indirect or consequential damages.


Article 2.8 - Intellectual Property


All designs, trademarks, and content remain our exclusive property. Unauthorized use is prohibited.


Article 2.9 - Dispute Resolution


French law governs these Terms. For EU consumers, online dispute resolution available at: https://ec.europa.eu/consumers/odr/




3. PRIVACY POLICY (GDPR COMPLIANCE)



Article 3.1 - Data Controller


Advance Lab (Luc Nijman) is the data controller for personal data collected through our website.


Article 3.2 - Data Collected


We collect the following personal data:




Customer Accounts: Email address, full name, delivery/billing addresses


Orders: Purchase history, payment information (processed securely by payment providers)


Technical Data: IP address, browser information via Big Cartel platform




Article 3.3 - Purpose of Data Processing


Your data is processed for:




Order processing and delivery


Customer service and support


Legal compliance (accounting, taxation)


Website security and fraud prevention




Article 3.4 - Legal Basis


Processing is based on:




Contract performance for order fulfillment


Legal obligation for accounting records


Legitimate interest for fraud prevention and website security




Article 3.5 - Data Sharing


Your data may be shared with:




Big Cartel LLC (platform provider) - see their DPA for GDPR compliance


Shipping carriers for delivery purposes


Payment processors for transaction processing


Legal authorities when required by law




Article 3.6 - Data Retention




Customer accounts: Data retained while account is active


Order data: 10 years for legal/tax obligations


Technical data: Up to 2 years for security purposes




Article 3.7 - International Transfers


Data may be transferred outside the EU through Big Cartel (USA). Big Cartel complies with GDPR requirements and uses Standard Contractual Clauses for international transfers.


Article 3.8 - Your Rights


Under GDPR, you have rights to:




Access your personal data


Rectify inaccurate information


Erase your data (subject to legal obligations)


Restrict processing


Data portability


Object to processing


Withdraw consent where applicable




To exercise rights: Contact [email protected]


Article 3.9 - Data Security


We implement appropriate technical and organizational measures to protect your data, including secure hosting and encrypted communications.


Article 3.10 - Complaints


You may lodge complaints with French data protection authority (CNIL): www.cnil.fr




4. COOKIE POLICY


Article 4.1 - What are Cookies


Cookies are small text files stored on your device when visiting websites.


Article 4.2 - Cookies Used


Our website, hosted on Big Cartel, may use:


Essential Cookies:




Shopping cart functionality


User session management


Security features




Analytics Cookies:




Website performance monitoring


User experience improvement




Third-Party Cookies: Big Cartel may implement cookies for platform functionality, analytics, and security. These are governed by Big Cartel's privacy policy.


Article 4.3 - Cookie Management


You can control cookies through browser settings. Disabling essential cookies may affect website functionality.


Article 4.4 - Consent


By using our website, you consent to cookies as described. You can withdraw consent by adjusting browser settings.




5. INTELLECTUAL PROPERTY


All content, designs, logos, and trademarks on this website are the exclusive property of Advance Lab. Reproduction or use without written permission is strictly prohibited.




6. LIABILITY LIMITATIONS


Advance Lab's liability is limited to the purchase price of products. We are not liable for:




Indirect or consequential damages


Delays caused by external factors (carriers, customs, force majeure)


Damages from misuse of products





7. APPLICABLE LAW AND JURISDICTION


These terms are governed by French law. Any disputes shall be resolved in French courts, except for EU consumers who may use online dispute resolution.




8. MODIFICATIONS


We reserve the right to modify these policies at any time. Changes apply to future orders and will be communicated via website updates.




9. CONTACT INFORMATION


For all inquiries:




Email: [email protected]


Last updated: 20/11/2025